Refund and Cancellation Policy

Our position

Donations to Nityasevanexgenz Foundation are voluntary contributions and are generally non-refundable, as funds are committed to programmes shortly after receipt.

Donations made in error

Where a donation has been made in error — a duplicate transaction, an incorrect amount, or an unauthorised transaction — please write to us at nityasevanexgenzfoundation@gmail.com within seven days of the transaction, quoting the transaction reference.

We will examine each request on its merits. Where a refund is approved, it is processed to the original payment method within ten to fifteen working days. Where an 80G receipt has already been issued against the donation, that receipt will be cancelled and the donor informed, so that it is not claimed in error.

Recurring monthly donations

A recurring monthly donation may be cancelled at any time by writing to us, without giving a reason. Cancellation takes effect from the following cycle. Payments already collected before cancellation are treated under the position set out above.

Failed and duplicate transactions

Where a payment fails but an amount is nevertheless debited from your account, the amount is normally reversed automatically by the payment gateway or your bank within five to seven working days. If it is not, write to us with the transaction reference and we will take it up with the gateway on your behalf.

Contributions we cannot accept

Nityasevanexgenz Foundation is not registered under the Foreign Contribution (Regulation) Act, 2010. If a contribution reaches us from a foreign source, it will be returned in full to its origin.

Last updated 10 September 2026. Questions about this policy can go to nityasevanexgenzfoundation@gmail.com or +91 79729 70885.